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FAQ

Where can I recycle my old duvets and pillows?

Over 10 million duvets and pillows are sent to landfill each year in the UK, and we want that change. When it’s time to dispose of your old duvets and pillows, there are plenty of options to make sure they go on to help others, we’ve included some helpful links below to help you find the best option.

Check your local council and recycling locations. 

Find your local council – GOV.UK (www.gov.uk)

Duvets and pillows | Recycle Now

Upcycle or donate your duvets to people in need. 

Olio – Your Local Sharing App (olioapp.com)

Freecycle: Front Door

What sizes do Snuggledown products come in?

We understand that everybody experiences sleep very differently, so our products are designed to help as many people as possible.

Our range of duvets, mattress toppers and protectors are available in the following sizes: Single, Double, King and Superking (only available on select ranges).

Our range of pillows feature different support levels for a variety of sleep positions, including Soft, Medium, Firm and Super-Firm.

Our Electric Duvets are available in Single, Double, King & Super-King (Only available on certain ranges).

Can I order a Snuggledown product outside of mainland UK?

At the moment, Snuggledown products are only available from retailers across the UK.

How do I contact Snuggledown?

Via email

If you have any questions about this privacy notice or data protection generally or you want to exercise your rights, please contact our Privacy team at info@snuggledown.couk

Via post:

Snuggledown
John Cotton Group
Low Mill Lane
Ravensthorpe
WF13 3LX

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How often should I replace my bedding?

What tests are performed on Snuggledown products?

We constantly maintain full compliance with applicable environmental laws, and we also carry out several safety checks on our products. 

1. Tog Testing – This measures the thermal resistance of duvets.
2. Mini Carding – This allows us to create prototype scale samples for thorough testing. Allowing us to get our products just right.
3. Tensile Testing – This measures the tensile, burst and seam strength as well seam slippage, to ensure a safe and durable product.

How do I return a product?

For products purchased on the Snuggledown website, please email info@Snuggledown.co.uk. Please note, bedding products that have been used cannot be returned for hygiene reasons.

For Snuggledown products purchased from a retailer, please refer to the retailers returns and refunds policy.